FREQUENTLY ASKED QUESTIONS
What are your session prices?
$15 for 60 minutes
$22 for 90 minutes
*Jump Socks are required to jump. Bring some if you have some or purchase them for just $2.50! (Click here for sizing)
See our Prices & Promos page for discounts!
Are there any age restrictions?
The age for independent jump is 4 and older. 3 year olds need an adult to jump at all times. We offer other jump times for only ages 2-5 called Little Launchers. This provides a safer jump environment for the little ones.
Who can sign a waiver?
Any parent or legal guardian over the age of 18 may fill out a waiver for children under the age of 18.
Can I bring someone else’s child?
Yes, however their parent or legal guardian must fill out a waiver form for them prior to entering the park. They can do this online at our website prior to visiting.
How long do waivers last?
Waivers are good for one year. After one year, your waiver will expire, but you can simply renew the waiver online by signing into your account, updating the information and re-submitting the form.
Do guardians have to purchase jump tickets with their child?
No, as long as everyone has a signed waiver, the parent/guardian does not have to jump. They may stay for free and hang out at our observation deck area.
Do people not jumping have to pay to get in the facility?
No, as long as everyone has a signed waiver they may hang out at our observation deck area. You can also purchase tickets for our interactive climbing wall or buy tokens for the arcade.
Do I need to pre-purchase jump passes?
No, walk-ins are welcome. However, for safety reasons, we are limited to the number of jumpers in the park. During peak hours and season it is best to pre-purchase tickets online to guarantee your jump time. Otherwise, we can sell tickets to the next available open jump time.
Do you have Birthday Parties?
Absolutely. We have 3 great party rooms for any occasion to accommodate parties large and small. You can view our party package and prices on our website. We offer parties during open jump hours as well as reserved full facility after hours. See our Parties & Events page for more info.
Do you offer group discounts?
Yes. Groups of 15 people and larger receive a 20% discount. Keep an eye out on our website for weekly and seasonal specials.
Do you host field trips?
YES! We love to host field trips for schools and social groups. To find out pricing and availability, give us a call 304-322-2959. Feel free to print this document out to share with your organization or school so you can help plan for your group to come jump.
Can anyone rent out the entire facility?
Yes. We offer rental of our entire facility for birthdays, field trips, church groups, business luncheons, etc. To find out pricing and availability, give us a call 304-322-2959.
What are the slowest times to jump?
We love to fill up our facility as much as possible. We find our customers have a better experience jumping with other people and socializing ‘in person’. However, our slower times tend to be on weekdays and the last hour of our open jump time on weekends. We also offer a monthly ‘sensitive jump’ time for those that have special needs. We do not play music and we limit the number of guest in the facility during this time. To find out more on times and info, please visit our website.
Is there a weight limit for jumping?
Our weight limit is 300lbs.
Does Launch Pad donate for fundraisers?
We love to give back to this great community. We also offer fundraising opportunities for schools including participating with SCRIP sales. Please email requests and/or questions to firstname.lastname@example.org.